What is a T-way?
A T-way is a rapid bus transitway consisting of quality, frequent bus services. Buses run on both purpose-built exclusive corridors and on bus lanes on existing roads. T-way buses receive priority at intersections. The T-way system provides passengers with faster journey times.

Can local bus services use the T-way?
Some local bus services use the T-way, while others connect with it at T-way stations.

Can cars use the T-way?
No. Only buses, emergency vehicles and other authorised vehicles carrying special permits are allowed to use the off-road sections of a T-way. Unauthorised use of a T-way incurs three demerit points and a fine of at least $233.

Can cars use bus only lanes and bus lanes?
No. A bus only lane is reserved for the exclusive use of buses. No other vehicles can use it.

Buses, taxis, hire cars, motorcycles, bicycles and emergency vehicles can use a bus lane. General traffic can travel in a bus lane for up to 100 metres to:

Illegal use of a bus lane incurs three licence demerit points and a fine of at least $233.

Does the T-way cater for pedestrians and cyclists?
For safety reasons, walking, jogging or riding bicycles, skateboards, roller blades or scooters are prohibited on the T-way. Pedestrians and cyclists are encouraged to use the shared paths that run alongside the T-way. The cycleways forming part of the shared paths link with an extensive network of cycleways being developed across western Sydney and the greater metropolitan area. Bicycle facilities are provided at T-way stations.

How wide is a T-way or bus lane?
T-way lanes, like traffic lanes, are generally 3.5 metres wide with one metre wide shoulders. These specifications meet the Australians Standards for road design and safety. Bus lane widths vary according to the space available on the section of the road network they are located in. Bus lane widths are generally between 3 and 3.5 metres.

How fast do T-way buses go?
T-way buses travel at speeds of up to 80 km/h along bus-only sections of the T-way. On shared roads, posted speed limits apply.

The priority measures provided for T-way buses at signalised intersections result in average travel speeds comparable to or better than those achieved by motor vehicles, particularly during peak periods. The T-way system provides passengers with a reliable service and faster journey times.

Who owns the T-way?
The T-way project is a joint initiative of the Ministry of Transport and the Roads and Traffic Authority.

The buses on the Liverpool–Parramatta T-way are operated by Western Sydney Buses, a subsidiary of Sydney Buses. Western Sydney Buses also maintains T-way stations on the route. The RTA and local councils maintain the T-way corridor.

The operators of the North-West T-way will be Hillsbus and Busways.

Why should I use T-way services?
T-way services offer a fast, efficient means of getting around western Sydney. T-way passengers avoid traffic jams and parking problems. They save on parking costs and on the costs of running a vehicle. T-way services are a cheaper, more convenient and faster mode of transport than many alternatives.

What is the Liverpool–Parramatta T-way?
The Liverpool–Parramatta T-way is the first link in the T-way network. The 31km T-way connects the major regional centres of Liverpool and Parramatta via areas that were not previously well serviced by public transport. Thirty-five T-way stations, spaced every 800 metres, serve the T-way. The route runs from Parramatta through Mays Hill, South Wentworthville, Merrylands West, Woodpark, Smithfield, Wetherill Park, Prairiewood, Busby, Cartwright, Miller, Prestons, Lurnea and on to Liverpool. Services on the Liverpool–Parramatta T-way commenced in February 2003.

Click here to view a map

How often do buses run?
Bus services run seven days a week. During peak periods, services run every 10 minutes. Off-peak services run at intervals ranging from 15 to 30 minutes, depending on the time of the day, and 60 minutes late at night.

Services run late at night. The last service from Parramatta and Liverpool departs at 12.15am from Sunday to Thursday and at 1.15am on Friday and Saturday nights, making it easy for people to leave the car at home when enjoying a night out.

Does the Liverpool–Parramatta T-way interlink with local bus services?
Yes. Some local bus services link with the T-way.

Do T-way buses link with existing rail services?
Yes. The bus and rail services link at the Parramatta and Liverpool bus-rail interchanges.

Are T-way buses environmentally friendly?
On the Liverpool–Parramatta T-way, buses are modern, air-conditioned and have to meet stringent emission performance standards. This helps reduce traffic pollution levels and improve local air quality. Vehicle standards ensure a comfortable ride for passengers.

What security measures are provided at T-way stations?
Safety features include closed-circuit security cameras; help points for use in emergencies, transparent station walls and extensive lighting.

Is disabled/wheelchair access provided at T-way stations?
Easy access is provided for people with limited mobility and carers with strollers at T-way stations and on T-way buses.

Are park and ride facilities available?
Yes. At Miller station on the corner of Banks Road and Hoxton Park Road.

Has the T-way been successful?
Patronage has grown steadily since T-way services began running in February 2003. More than 5 million passengers have used the T-way since it began operating. At present, more than 39,000 people are using the service each week.

Have construction works on the Liverpool–Parramatta T-way been completed?
Construction of the T-way began in March 2002 and bus services commenced in February 2003. Construction is now complete.

T-way timetable, trip planning, fares and other service information can be obtained by calling 131 500 or visiting www.131500.com.au.

Timetables can be obtained from T-way bus drivers. In addition, real time information digital display screens and announcements at T-way stations provide actual arrival and departure times. There are timetables on display at each station.

What fares, including concession fares, are available?
T-way fares comply with the NSW Government’s recent streamlining of private and public bus fare structures that simplify the system into five bands. Each band comprises a number of sections. Fares are reassessed annually by the Independent Pricing and Regulatory Tribunal (IPART).

Regular users can take advantage of various discount offers, including Weekly Travel Passes and a T-way 10, which provides 10 trips for the cost of eight. Further fare information can be obtained by calling 131 500 or visiting www.131500.com.au.

Who do I contact if I lose something on a T-way bus?
If you lose your property on a T-way bus, telephone 131 500 between 7.00am and 8.00pm seven days a week.

How much did the North-West T-way cost to build?
The North-West T-way cost $524 million.

When did bus services begin on the North-West T-way?
Bus services on the Parramatta–Rouse Hill T-way link began 11 March 2007. Bus services on the Blacktown–Parklea T-way link commenced 4 November 2007.

What are the features of the North-West T-way?
The Parramatta to Rouse Hill link is about 17km long and includes 20 stations. The Blacktown to Parklea link includes 10 stations and is 7km long. As part of construction, 7 new bridges and one underpass were built. Shared cycleway and pedestrian facilities were also constructed along the length of the route.

What route does the Parramatta–Rouse Hill T-way take?
The Parramatta–Rouse Hill T-way runs from Parramatta, through the Westmead Hospital precinct, and then through to the Old Windsor Road corridor. The T-way runs mostly along the western side of Old Windsor Road before crossing over to the eastern side between Norwest Boulevard and Balmoral Road.

Click here to view a map

What route does the Blacktown–Parklea T-way take?
The Blacktown to Parklea link starts at Blacktown Railway Station and then runs along Sunnyholt Road until it reaches the junction of Old Windsor Road and Sunnyholt Road.

Click here to view a map

How often do buses run?
For information on North-West T-way bus services, contact 131500, Busways or Hillsbus.

What buses use the North-West T-way?
Private bus operators Busways and Hillsbus use the North-West T-way.

Do local bus services interlink with the North-West T-way?
Yes. Local bus services link with the T-way.

Do buses have disabled/wheelchair access?
AAll new buses servicing the T-way are accessible to people with limited mobility. However, the majority of buses using the T-way are from the existing local service fleet. These buses will be progressively replaced with accessible vehicles to meet the 2020 deadline for a fully accessible service.

What security is provided at T-way stations?
All T-way stations are well lit at night.

Parramatta Transport Interchange
The Transport Infrastructure Development Corporation (TIDC) has information on the transport interchange at Parramatta - please click here.

The NSW Government’s Bus Reform Proposal
Visit www.transport.nsw.gov.au to access this information.

Westlink M7
You can get information on the Westlink M7 at www.westlinkm7.com.au or from the Roads and Traffic Authority at www.rta.nsw.gov.au.

Windsor Road Upgrade
Visit www.rta.nsw.gov.au for information on this project.

Hillsbus
Visit www.hillsbus.com.au to obtain more information on North-West T-way bus services.

Busways
Visit www.busways.com.au to obtain more information on North-West T-way bus services.